These Terms govern your use of Insight Into Maths tutoring for Grade 10. By booking, attending, or allowing a learner to attend any session, you confirm you have read, understood, and agree to these Terms.
If you are a parent/guardian, you accept these Terms on behalf of the learner.
These Terms apply alongside our Privacy Policy.
If you are a parent/guardian, you accept these Terms on behalf of the learner.
These Terms apply alongside our Privacy Policy.
We provide Grade 10 mathematics tutoring, delivered online or in-person (where available).
Tutoring includes explanation of concepts, guided practice, feedback, and optional homework suggestions.
We do not sit tests for learners, complete graded assignments on their behalf, or provide guaranteed outcomes.
Tutoring includes explanation of concepts, guided practice, feedback, and optional homework suggestions.
We do not sit tests for learners, complete graded assignments on their behalf, or provide guaranteed outcomes.
Sessions are booked in advance via our scheduling process (email/phone).
Please join on time. Late arrivals reduce instructional time but are charged in full.
Rescheduling is subject to availability and the cancellation policy below.
Please join on time. Late arrivals reduce instructional time but are charged in full.
Rescheduling is subject to availability and the cancellation policy below.
Fees: Current rates and packages are shown on the Session Formats & Rates page.
Payment: Invoiced monthly in arrears. Payment by EFT within seven days.
Payment: Invoiced monthly in arrears. Payment by EFT within seven days.
Late/Failed Payments: We may pause future sessions until payment is settled.
Refunds: Unused prepaid sessions in a package may be refunded pro‑rata on request, less any discounts already applied. Completed sessions are non‑refundable.
Price Changes: We may update rates; changes do not affect sessions already paid.
Notice: Please give at least 24 hours’ notice to cancel or reschedule without charge.
Late Cancellation (<24h): Charged at 50% of the session fee.
No‑Show or <2h Notice: Charged at 100% of the session fee.
Tutor Cancellations: If we cancel, you may choose a reschedule or full refund for that session.
Late Cancellation (<24h): Charged at 50% of the session fee.
No‑Show or <2h Notice: Charged at 100% of the session fee.
Tutor Cancellations: If we cancel, you may choose a reschedule or full refund for that session.
Create a quiet, safe learning environment with a stable internet connection (for online).
Bring required materials (notebook, calculator, prior homework/tests if relevant).
Participate respectfully and follow guidance. Parents/guardians ensure attendance and conduct.
Bring required materials (notebook, calculator, prior homework/tests if relevant).
Participate respectfully and follow guidance. Parents/guardians ensure attendance and conduct.
Online etiquette: use appropriate language, keep cameras/microphones classroom-appropriate, and protect personal information.
We reserve the right to stop a session if safety or conduct is compromised.
We reserve the right to stop a session if safety or conduct is compromised.
Learning materials we create or provide (notes, slides, worksheets) remain our intellectual property.
You receive a personal, non‑transferable license to use them for your own study. Do not share, resell, or publish without written consent.
You receive a personal, non‑transferable license to use them for your own study. Do not share, resell, or publish without written consent.
We aim to improve understanding and confidence. Results depend on many factors (attendance, practice, prior knowledge).
We do not guarantee specific grades, marks, or outcomes.
We do not guarantee specific grades, marks, or outcomes.
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential losses.
Our total liability for any claim is limited to the amount paid for the affected session(s).
You agree to indemnify us for losses arising from your breach of these Terms or misuse of materials.
Our total liability for any claim is limited to the amount paid for the affected session(s).
You agree to indemnify us for losses arising from your breach of these Terms or misuse of materials.
We process personal data as described in our Privacy Policy, including contact details, scheduling data, and session records when necessary.
Please review the full policy for your rights and how to contact us regarding privacy matters.
Please review the full policy for your rights and how to contact us regarding privacy matters.
These Terms are governed by the laws of the Republic of South Africa.
We will first attempt to resolve disputes amicably. If unresolved, disputes fall under the jurisdiction of South African courts.
We will first attempt to resolve disputes amicably. If unresolved, disputes fall under the jurisdiction of South African courts.
We may update these Terms from time to time. Changes take effect when posted on our website.
For questions about these Terms or to request assistance, please contact us using the details on our Contact page.
For questions about these Terms or to request assistance, please contact us using the details on our Contact page.